Dealer software upgrade

[sticky1]

Anyone else being called by their dealer to have the software update applied “due to battery issues”?
Clearly VW now think they’ve got a fix, which is good to know.

 

[Lakes_Puma]

What age vehicle do you have, do you know the approx build date?

 

[Nodddy52]

Our Ocean phev 4motion arrived at the dealer last week.
We were due to take delivery on Tuesday, but.......
When the dealer charged the traction battery and then unplugged it, the display reported cable still attached and it could not be driven.
We await further info from them.
Integration of the possible charging configurations for the various batteries is no doubt a problem with these vehicles.
how many options are there for charging the starter battery?
Alternator/EHU Charger/Regen from Motor~Gen/DC-DC from Traction Battery.
Does anybody know?

 

[Paul Norris]

My ocean went in today for the update there seems to be issues with insulation. It has been with the dealer all day hopeing they can upload it by tomorrow. They have been very helpful by lending me a car to get me home .

 

[Toneb]

Got mine (Ocean diesel) back today after 3 days being “fixed”.
It required a new ecu before the SW recall could be uploaded ( as I have been told was necessary by 2 other dealers on at least some vans).
My van also displayed “charging cable connected” every time the engined fired up.
I had VW customer support ring me while it was at the garage saying that my van was subject to a recall (didn’t listen to well as it was in the process of being updated - but thought she said it was to do with stop/start ?).
On picking up the van the tech manager said all recalls had been done on my van.
I will be keeping an eye on the batteries for a while yet.

 

[burton61]

keep us posted on the batteries situation post 'fix'