T7 Ocean unlocking by itself?

[Stuart D]

I've just been on a business trip to the States. I parked my new Cali in the Heathrow Long Term Car Park on the 8th October. Being nervous about leaving a very expensive vehicle there I double checked I had locked it correctly. The wing mirrors folded in and I could see the red LED blinking inside the drivers door. Content that it was locked (it also had a Disklok on the steering wheel) I carefully put the keys in my pocket so as not to unlock and proceeded to the shuttle bus and headed to the airport. Just before boarding I checked the VW App and it said my Cali was unlocked! I pressed lock on the App and gratefully watched it turn to locked.

Everyday of that trip I checked the App to see that the vehicle was locked and in the same place, it was. On the day I flew back (12th) my daily check on the App said it was unlocked, Again I reset it to lock. Arrived back today to find the Cali locked.

I find this very worrying if the vehicle can just randomly unlock itself. Perhaps it's an App problem. Has anyone experienced this?

 

[andyinluton]

If it’s anything like my T6.1 the app isn’t to be believed.
I had similar unlocked reports but going out to check the van would show it was still secured.

 

[m10chkcalifornia]

As above. Its the app thats the issue - I have stopped believing it!