V
Vikiman
Has anybody else experienced chaos with T7 California Beach configurations - order related to the limited load weight problem?
2 weeks ago (05/2026) we have ordered (local official VW dealer, contract signed, deposit payed) a new T7 California Beach Diesel in Switzerland, configuration with:
6 seats, tow hitch, awning, spare wheel (no heater, simple front window, no electric door...)
For us - family of 5 with 3 kids, often friends onboard (6 seats minimum), bicycles needed (tow bar), occasional camping...it is minimum of the needed options in the configuration, which was created together with the CH dealer and VW config. system.
Now, more than 2 weeks later the dealer just forwarded us an email from AMAG (CH VW importer) saying the car is “too heavy” and some options must be removed, I have to chose which. (no appologize, just simple info)
Honestly, this raises a bigger question for me:
- How can VW/dealers offer configurations in the configurator and accept orders if they later turn out to be impossible?
- Can the T7 California really be considered a practical camping/family vehicle if adding just basic camping/travel options plus 6 seats already exceeds limits?
- how can one check weight limits when configuring the car, if there is no info or check about the weight limits, and even authorized VW dealer is no guarantie in this process
- what if we remove some equipment now to save weight, but later I install, for example, an awning, or take a spare wheel...will the car be technically unfit, will there be a problem in the event of a road accident...
Does somebody have similar experience with configuration process, VW dealer behaviour and chaoss in other countries (or especially CH)?
This delay in new car delivery can ruin our already planned hollidays with the car. Even worse is that I have lost the trust in VW California T7 (Beach) that it can be a car suitable as standard family car (5-6 people + luggage and sport equipment) and occasional camping. (so big van with payload smaller than other much small cars)
There is no answer yet on our quick email response to the VW dealer yet with questions about the weight limits and how to exactly configure the car that we can be safe... (Quite unusual in expected high Swiss market culture and high car prices...)
What would you ask the dealer, possible compensations or any hints?
Thanks
Vikiman, CH
2 weeks ago (05/2026) we have ordered (local official VW dealer, contract signed, deposit payed) a new T7 California Beach Diesel in Switzerland, configuration with:
6 seats, tow hitch, awning, spare wheel (no heater, simple front window, no electric door...)
For us - family of 5 with 3 kids, often friends onboard (6 seats minimum), bicycles needed (tow bar), occasional camping...it is minimum of the needed options in the configuration, which was created together with the CH dealer and VW config. system.
Now, more than 2 weeks later the dealer just forwarded us an email from AMAG (CH VW importer) saying the car is “too heavy” and some options must be removed, I have to chose which. (no appologize, just simple info)
Honestly, this raises a bigger question for me:
- How can VW/dealers offer configurations in the configurator and accept orders if they later turn out to be impossible?
- Can the T7 California really be considered a practical camping/family vehicle if adding just basic camping/travel options plus 6 seats already exceeds limits?
- how can one check weight limits when configuring the car, if there is no info or check about the weight limits, and even authorized VW dealer is no guarantie in this process
- what if we remove some equipment now to save weight, but later I install, for example, an awning, or take a spare wheel...will the car be technically unfit, will there be a problem in the event of a road accident...
Does somebody have similar experience with configuration process, VW dealer behaviour and chaoss in other countries (or especially CH)?
This delay in new car delivery can ruin our already planned hollidays with the car. Even worse is that I have lost the trust in VW California T7 (Beach) that it can be a car suitable as standard family car (5-6 people + luggage and sport equipment) and occasional camping. (so big van with payload smaller than other much small cars)
There is no answer yet on our quick email response to the VW dealer yet with questions about the weight limits and how to exactly configure the car that we can be safe... (Quite unusual in expected high Swiss market culture and high car prices...)
What would you ask the dealer, possible compensations or any hints?
Thanks
Vikiman, CH













