K
kieranocall
We recently bought a 2020 VW Cali ocean t6.1. We are currently away on a trip and have noticed that the side electric sliding door doesn't lock.
We brought the van to our mechanic before leaving for the trip and he plugged in and checked the faults on the computer. No faults showing. He thinks the side door lock issue is triggering the "child lock fault".
We tried a hard reset by 1. Disconnecting the battery for 15 mins. 2. Push the child lock rapidly.
He checked the lock mechanism, the contacts on the door and the drivers seat pillar. All looks good. The door closes flush to the van and the closing mechanism pulls the door into place.
When we lock the van (press remote once) all other doors lock, when I pull the side door handle the door will open and the alarm will sound. Same issue with the door opening when the van is locked with the alarm is suppressed (press remote twice).
We are getting a "child lock fault" showing on the dash screen. The child lock button on the dash works fine and the side door cannot be opened from the inside when the child lock is on. It opens as expected when the child lock is off. So I don't see any issue when using the child lock.
We are staying in camping sites so we are not too concerned about the side door not locking but we will be parking in some towns / beaches so i will need some way to secure the van. I have a plan to tie a thin nylon cord around the lock on the back of the door and attach this to the driver's seat belt mount on the floor on the inside of the van, so the door cant be manually pulled open from the outside.
Not ideal but we may need to resort to using this. I don't want to risk damaging the lock mechanism, see attached photo.
Any ideas would be very welcome.
We brought the van to our mechanic before leaving for the trip and he plugged in and checked the faults on the computer. No faults showing. He thinks the side door lock issue is triggering the "child lock fault".
We tried a hard reset by 1. Disconnecting the battery for 15 mins. 2. Push the child lock rapidly.
He checked the lock mechanism, the contacts on the door and the drivers seat pillar. All looks good. The door closes flush to the van and the closing mechanism pulls the door into place.
When we lock the van (press remote once) all other doors lock, when I pull the side door handle the door will open and the alarm will sound. Same issue with the door opening when the van is locked with the alarm is suppressed (press remote twice).
We are getting a "child lock fault" showing on the dash screen. The child lock button on the dash works fine and the side door cannot be opened from the inside when the child lock is on. It opens as expected when the child lock is off. So I don't see any issue when using the child lock.
We are staying in camping sites so we are not too concerned about the side door not locking but we will be parking in some towns / beaches so i will need some way to secure the van. I have a plan to tie a thin nylon cord around the lock on the back of the door and attach this to the driver's seat belt mount on the floor on the inside of the van, so the door cant be manually pulled open from the outside.
Not ideal but we may need to resort to using this. I don't want to risk damaging the lock mechanism, see attached photo.
Any ideas would be very welcome.
