Our fridge stopped working in Spain 2 days ago,the fridge light comes on for 5 seconds then goes out. It was working brilliantly. We tried turning the controls panel off and leaving it before turning on again with no result. We’ve been on electric hookup in Spain so the battery is hundred percent. Vw dealership are quoting£2000 to replace the fridge plus fitting! which seems to be the end result with fridge problems.The van is registered in 2016. Would it be better To cut our losses and trade it in for a newer model? ButI’ve heard that there can be problems with the roof sides letting in rain with newer models and that the materials used for the roof sides of our van were better quality. I would be grateful for any advice.
VW will only replace, they won't repair.
There is very little to go wrong with the fridge that cannot be repaired at a lot less than £2000.
Firstly, have you checked the Diagnostic codes on the Control Panel?
For those of you who don't know, if you ever get any problems with roof stuck or any other error say with the heater or fridge, you are able to access the hidden menu in your control panel as used by the VW Engineers.
Access as follows:
1. Hold down the centre of the rotary button together with the menu button (button below with the squares on it)
2. You will get the hidden menu.
3. Rotate the rotary button to get to "VW diagnose" and select this by pressing on the centre of the rotary button.
4. If no errors are present it will display "no errors"
5. If Errors are present then a list of errors will appear . Make a note of the Errors
6. Press the centre of the rotary button again to delete all the errors
7. Repeat process above just to check that errors have dissapeared!
8. Re-configure the time and date if neccesary.
Any problems should be resolved assuming these are Electronic and not Mechanical.
Error Codes from Control Panel.
1 = 1 = Pop-up roof
2 = 2 = Plumbing Heating
3 = 3 = Cool box Cooler
4 = 4 = Sewage wastewater
5 = 5 = Fresh water
6 = 6 = Outside temperature
7 = 7 = Battery
Error Code Defect Fault
1010 1010 Short-circuit to (earth) roof
1001 1001 Fuse / short circuit to (plus+) roof
1100 1100 Short-circuit output Roof "on"
1101 1101 Fuse roof "to"
1110 1110 Short-circuit output Roof "to"
1111 1111 Fuse starting Roof "to"
2100 2100 Short-circuit output heating on / off
2101 2101 Fuse output heating on / off
2001 2001 Interrupt input heating 30
3100 3100 Short-circuit output coolbox
3101 3101 Fuse interrupt output coolbox
3001 3001-J698-cooler input error "Active"
3010 3010 Short-circuit input icebox "actual temperature"
3011 3011 Interrupt or fuse input icebox "actual temperature"
4000 4000 Short-circuit to ground water level sensor
4001 4001 Fuse circuit to plus water level sensor failure
5000 5000 Short-circuit to ground water level sensor
5001 5001 Short circuit to plus water level sensor failure
6000 6000 Short-circuit to ground temperature sensor or for outdoor temperature
6001 6001 Fuse / short circuit to plus two temperature sensors for outside temperature
7001 7001 interrupt input interrupt input D +
