I have the disconnect charging cable message.

[Californication69]

Disconnect charging cable.
It’s disconnected. But says disconnect it.
It was plugged in last nite.
I removed it. Wasn’t difficult and the little blue lever still works.
I’m guessing there is a micro switch behind it that’s failed or misaligned.

Anything I can try to do to fix it or is it main dealer warranty jobbie ?

 

[Chriskend]

There is a small button next to the blue lever….give it a flick.. worth a try

 

[Californication69]

Thanks fella, and yep, given it a good fingering, it goes in and out nicely.

 

[Californication69]

It’s a weird one.

Google says it needs SW update.


This is what I found from Google.

Since your T7 is a diesel model, this rules out the front EV Type 2 charging port. The warning is definitely coming from the 230V campsite hook-up circuit and the J608 camper control module.

What You Should Do Next

• Book a VW Commercial Van Centre Visit: Because this is a known software glitch in the T7's new camper control architecture, it cannot be permanently cleared through the touchscreen menus. Your van will be covered under VW's manufacturer warranty.
• Mention the Specific Reset Sequence: When you drop the van off, mention to the service advisor that the J608 control module has latched in a "cable connected" state. Letting them know that VW Technical Support's fix requires unplugging the J608 module before doing a 12V battery reset—followed by a software update—often saves diagnostic time.
• Check for a Temporary Workaround: While waiting for your appointment, check the 230V RCD/breaker switch in the rear cupboard area. Flipping the isolator switch off and on again occasionally forces the J608 module to drop the phantom connection temporarily, though it typically returns until the software patch is applied.
  
  

Driving Safety Note

• Safe to Drive: This warning is strictly a sensor/software fault on the camper's 230V circuit and will not affect your engine, gearbox, or driving safety—you will just have to tolerate the dashboard chime/alert until it is reset.

 

[Californication69]

I’ve tried several ways of switching off breaker.
Plugging in EHU.
Switching on my 240v plug which worked perfectly well with both 6.1’s and the Laika Moho.
So I know the cable and outdoor socket is working.

Also EcoFlow charged up for 2 hours yesterday with no issues. At 499watts.
Unplugged yesterday. Switched off plug first.
Didn’t move Cali.
Started up this morning and says cable attached.
Got out and nope it’s not attached.






And on





So when it’s connected and on it works as it should and pass through electric.

 

[Californication69]

Worked fine in the summer, when camping for 10 days.
Must have had an OTA update that’s goosed it.

 

[Californication69]

And the control panel with it plugged in.





And not plugged in


Shows a white 2nd battery but at 29 hours so the batts full

 

[TripleBee]

Why did they make something that simple so complicated?
I don't think any of the Transporter California drivers have encountered such problems, or at least up to the T6.
I hope you will find out what's the problem and find a solution.

 

[Californication69]

Why did they make something that simple so complicated?
I don't think any of the Transporter California drivers have encountered such problems, or at least up to the T6.
I hope you will find out what's the problem and find a solution.

It’s the future man, why make it easy when you can mess it up and get paid a shed load of cash !
(the designers of said “system” I use system in the loosest terms)

 

[Chriskend]

I seem to remember watching a YouTube vid of it being fixed by pulling a couple of fuses…I’ll have to go find it..

 

[Toneb]

I seem to remember watching a YouTube vid of it being fixed by pulling a couple of fuses…I’ll have to go find it..

That didn't work for me.
I think you need the J608 control module replacing and maybe a leisure battery as well.
Plus the obligatory SW update of course.

 

[Californication69]

VW Droitwich have a slot in 2.5 weeks.
Would it be quicker to call VW breakdown, and would they be able to do the SW update and reset what needs resetting ?

 

[Toneb]

VW Droitwich have a slot in 2.5 weeks.
Would it be quicker to call VW breakdown, and would they be able to do the SW update and reset what needs resetting ?

No VW breakdown is just an AA man. Only a VW dealer can do it.
But if it is a warranty issue you have priority - give VW customer service a ring or email.

 

[WelshGas]

VW Droitwich have a slot in 2.5 weeks.
Would it be quicker to call VW breakdown, and would they be able to do the SW update and reset what needs resetting ?

VW Assistance , insist on VW Assistance when you phone, saying you are concerned to drive with this error message. They might no be able to do the software update but they can get priority access to a VW Dealership.