Just bought a second hand 2022 Cali and now back in the Garage!

[Kccase]

Hi all,

I bought a 2022 California beach last week- it wouldnt start after a few days of ownership it is now back with them since 3 days and not heard anything. Should i be concerned and ask for the money back! (Over £55k!)

 

[Kccase]

Appears it is the starter motor that needs replacing….hopefully that resolves it

 

[pchmlk]

That was a quick thread.

 

[Kccase]

That was a quick thread.

Efficient

 

[Resfeber]

Hi all,

I bought a 2022 California beach last week- it wouldnt start after a few days of ownership it is now back with them since 3 days and not heard anything. Should i be concerned and ask for the money back! (Over £55k!)

Ease you angst with an All in Plan if your van didn’t have a warranty.


Check T&C as there are some exclusion (mainly Oil seals, wear &Tear, DPF, consumables)
I benefitted from all the services, VW assist and had nearly £4,000 or warranty repairs for £800 over 2 years on a van that was 7 years old before the warranty ran out.
If you are quick you could have your beach covered until nearly 6 years old and just before 6th birthday, when the old one ends take out another giving you same benefits until your van would be 8 years old!
Occasionally this plan is discounted by around 20% March April & 25% Black Friday (17th Nov 25 to 15 Dec 25.)
Unfortunately nothing at moment
Think you may have some redress under consumer rights for going wrong a few days after sale (fit for purpose) but Sh1t does happen

 

[Quiddle]

Efficient

Seems that you were on the case.

 

[Quiddle]

Ease you angst with an All in Plan if your van didn’t have a warranty.

View attachment 145898
Check T&C as there are some exclusion (mainly Oil seals, wear &Tear, DPF, consumables)
I benefitted from all the services, VW assist and had nearly £4,000 or warranty repairs for £800 over 2 years on a van that was 7 years old before the warranty ran out.
If you are quick you could have your beach covered until nearly 6 years old and just before 6th birthday, when the old one ends take out another giving you same benefits until your van would be 8 years old!
Occasionally this plan is discounted by around 20% March April & 25% Black Friday (17th Nov 25 to 15 Dec 25.)
Unfortunately nothing at moment
Think you may have some redress under consumer rights for going wrong a few days after sale (fit for purpose) but Sh1t does happen

Farming out risk to a third party only increases angst in my experience. They'll wriggle and writhe not to pay out and even if they eventually do it is only after a lot of stress. In this situation the OP would have been fully entitled to demand a full refund for a fault occurring within 30 days of the sale and any subsequent faults during the first 6 months of ownership must be rectified at the first attempt or else the option of a refund exists. VW doesn't offer the All-in-Plan because it cares about its customers, it's there to make VW money.