VW California Ocean 2022 6.1 POP UP Roof not opening - click under passenger seat

[kev001]

As suggested in the title the Pop up roof has stopped opening.

I have been reading the forums for hours and read through the online manual.

I have reset the control panel by pulling the fuse in the passenger seat.
I have also located and checked the 30A fuse in the passenger seat (Relay motor for the pop-up roof.)
I have also pulled out the 4 x 25amp fuses found in the dash panel
I have disconnected the starter battery
I have pulled out numerous other fuses but no breaks in the fuses found

My only clue is when I press the button to open the poptop i hear a click from something under the passenger seat. I have searched everywhere for a lose cable but cant find anything. And I cant tell exactly what component the click comes from.

VW have a 3 week waiting time and were not willing for me to speak to an engineer to help diagnose over the phone. I also need the van as I have booked the F1 Spa weekend in 3 weeks!

I would appreciate if anyone has any additional ideas?

 

[WelshGas]

As suggested in the title the Pop up roof has stopped opening.

I have been reading the forums for hours and read through the online manual.

I have reset the control panel by pulling the fuse in the passenger seat.
I have also located and checked the 30A fuse in the passenger seat (Relay motor for the pop-up roof.)
I have also pulled out the 4 x 25amp fuses found in the dash panel
I have disconnected the starter battery
I have pulled out numerous other fuses but no breaks in the fuses found

My only clue is when I press the button to open the poptop i hear a click from something under the passenger seat. I have searched everywhere for a lose cable but cant find anything. And I cant tell exactly what component the click comes from.

VW have a 3 week waiting time and were not willing for me to speak to an engineer to help diagnose over the phone. I also need the van as I have booked the F1 Spa weekend in 3 weeks!

I would appreciate if anyone has any additional ideas?

VW Assistance if under warranty?

 

[KGCali]

Maybe a faulty relay under the seat? Touch the top of the relays while someone tries to open the pop top and feel which one is clicking and replace it.

 

[kev001]

Thanks, vw advised it was a filed fuse but wouldnt give me any more info. Strange, as I checked all the fuses mentioned in the forums and manual. Until the next time ...

 

[kev001]

Thanks, vw advised it was a filed fuse but wouldnt give me any more info. Strange, as I checked all the fuses mentioned in the forums and manual. Until the next time ...

*failed

 

[scottk]

If it’s clicking, my guess would also be a relay.