Crackling sound and the saga continues.

[Toby of Duky.]

I've a very similar, if not the same noise, coming from my roof...above drives head. It's intermittent for me, but seems to disappear on a very warm day, I'm assuming the expansion in some way masks it, but living in the UK we don't get many warm days, so it's there. It's been into the garage a few times and they can't hear it...they've cleaned and lubricated the seal this time stating thjat there's now no noise however, on the drive home from the garage it was there....mines a T6.1 (21 plate) California Oceon. Would be really interest to know @Toby of Duky. to understand if you've managed to get yours sorted and if so how

Hellow, I don’t know how or if member Toby of Duky solved it (hope so) but I did all the searching for it and gave it to my dealer and got mine solved

Hi, with the information provided by @calibusjemy the VW dealer has sent my video to VW for further advice.
I did have to take it in to be looked at by the Mechanics. He wasn’t sure what it was, but he had seen my video and read this thread before hand.
So, I’m currently waiting for VW to get back to me. I’ll update this thread as it unfolds.

 

[Toby of Duky.]

Received a reply today from VW:
VW Technical have not heard of this issue before……
Garage want my van for 3 days to fix the issue.
Let’s see how they get on and I’ll then give an update

 

[Didi]

I got my 6.1 in July last year and had what I thought was a rattle/squeak from inside the A pillar. I was on the point of removing the trim when I found that putting my finger on the trim where it meets the dash stopped the noise. Small piece of card inserted in the gap where the red arrow is totally fixed it.

View attachment 99874

Também resolvi esse problema dessa maneira.

 

[Toby of Duky.]

Update: Van went into VW for three days and it’s still as bad as it was before. But, they did leave my headlining with lots of oily finger marks and cleaning smudge marks….! So they’ve looked in the right place that fixed @calibusje creaking.

After a complaint, VW are now having my van again for 3 days…! to have another look and clean the headlining.

Another update to follow……………

 

[GrumpyGranddad]

Update: Van went into VW for three days and it’s still as bad as it was before. But, they did leave my headlining with lots of oily finger marks and cleaning smudge marks….! So they’ve looked in the right place that fixed @calibusje creaking.

After a complaint, VW are now having my van again for 3 days…! to have another look and clean the headlining.

Another update to follow……………

Oily finger marks :-( !!
Beggars belief.
If they don’t completely clean it to your satisfaction I’d ask for a new headlining.

 

[Toby of Duky.]

Oily finger marks :-( !!
Beggars belief.
If they don’t completely clean it to your satisfaction I’d ask for a new headlining.

I have already told the service manager the same thing.
I was absolutely furious when I noticed the stains. Would a customers 80k Touareg be treated the same……..?

 

[calibusje]

Update: Van went into VW for three days and it’s still as bad as it was before. But, they did leave my headlining with lots of oily finger marks and cleaning smudge marks….! So they’ve looked in the right place that fixed @calibusje creaking.

After a complaint, VW are now having my van again for 3 days…! to have another look and clean the headlining.

Another update to follow……………

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If it is that sound, it is what I described and they haven't fixed yours properly for now. They will have to do better and cleaner. Good luck!

 

[Toby of Duky.]

So, it’s done and I’m delighted.
Headliner cleaned to a perfect standard and the creaking is no more. The VW technician applied some sealant to the pins which pass through the roof and job done.
VW technical have been updated on the fix by the garage.

 

[Stoneybroke]

Has anyone done a DIY fix for the knocking roof pins?
My 2016 T6 Cali had this fixed by the dealer, on warranty, in the first 12-months, above the driver's seat.
Now, as it approaches its 8th birthday, it has appeared on the passenger side.

 

[calibusje]

Has anyone done a DIY fix for the knocking roof pins?
My 2016 T6 Cali had this fixed by the dealer, on warranty, in the first 12-months, above the driver's seat.
Now, as it approaches its 8th birthday, it has appeared on the passenger side.

Strange that they only did one side: normally they take the upholstery off completely and not half. I guess you can try it yourself if you are handy.

 

[Stoneybroke]

Strange that they only did one side: normally they take the upholstery off completely and not half. I guess you can try it yourself if you are handy.

It may be just that the gunk has worn out...

 

[Malky]

Strange that they only did one side: normally they take the upholstery off completely and not half. I guess you can try it yourself if you are handy.

Hi,

I'm currently fighting this issue with my VW dealer on my 2021 Coast. VW have refused this under warranty, so I'm looking for specific info to try and help. The cracking noise drives me mad!



@calibusje Do you remember if it was these bolts that are being pointed to in this picture from another california post I found? I think the're are 4 running along the front.

It's very frustrating that VW deny all knowledge of these issues, even when from the evidence I've found they do know about them. It makes me wonder if this is intentional to avoid warranty claims! I have also found another assembly diagram of this area.

 

[calibusje]

Hi,

I'm currently fighting this issue with my VW dealer on my 2021 Coast. VW have refused this under warranty, so I'm looking for specific info to try and help. The cracking noise drives me mad!

View attachment 143755

@calibusje Do you remember if it was these bolts that are being pointed to in this picture from another california post I found? I think the're are 4 running along the front.

It's very frustrating that VW deny all knowledge of these issues, even when from the evidence I've found they do know about them. It makes me wonder if this is intentional to avoid warranty claims! I have also found another assembly diagram of this area.

View attachment 143756

I do think so.
Good luck with it.

 

[Toby of Duky.]

If it helps Malky, VW Van centre North Wales did mine under warranty.
Yes that’s the bolts and the sound resonates across the front above driver passengers head.

 

[Malky]

If it helps Malky, VW Van centre North Wales did mine under warranty.
Yes that’s the bolts and the sound resonates across the front above driver passengers head.

Well, I think that’s the same dealership, Llandudno? So that’s very interesting indeed!!

 

[Toby of Duky.]

Well, I think that’s the same dealership, Llandudno? So that’s very interesting indeed!!

Thats the one......!

 

[Didi]

Também tenho um barulho desses, range como se fosse plástico a roçar em plástico que vem do pilar A ou do cockpit. Por veses some e vem conforme a alteração da temperatura, também quando ligo o ac e o carro arrefece.

 

[Scoobz1]

the above translated I also have a noise like that, a creaking sound like plastic rubbing against plastic, coming from the A-pillar or the cockpit. Sometimes it disappears and reappears depending on temperature changes, and also when I turn on the AC and the car cools down.