Service Plan Major Service Works question

[Campervanpup21]

Firstly thank you to everyone who makes this such a great forum. The wealth of knowledge is invaluable.
Can anyone shed any light on what is included in the ‘Major Service’ included in the ‘3 Year Service Plan’ taken out from new on a T6.1 Ocean please? I’m aware it’s 1 x Oil Service/ change & 1 x Major Service - but my dealer has mentioned my ‘Major Service’ booked was a ‘supplementary ‘ service and therefore didn’t include the Fuel Filter & Air Filter change (Pollen filter was changed). So in 3 years I have had 1 x oil change service & 1 x ‘supplementary’ which was meant to be the Major service (oil change, filter & pollen filter & vehicle health check).
Will there be any negative effect on the vehicle not having the Furl & Air filter changed?

I have now just taken out the All in plan for 2 years!
Thanks in advance.

 

[Billywizz]

I assume your vehicle has low mileage hence why the dealer is telling you this, I would be and it should be having those filters done on the major especially as you’ve paid for it.